Frequently Asked Questions
Everything you need to know about your Mars By GHC experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days depending on your location. You will receive a tracking link via email as soon as your order is dispatched.
What is your return policy?
We offer a 15-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I find the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
Are the colors of the products accurate?
We strive to display product colors as accurately as possible. However, actual colors may vary slightly due to screen settings and studio lighting.
Can I cancel my order?
Orders can be cancelled within 2 hours of placement. Once the order has been processed or shipped, it cannot be cancelled but can be returned after delivery.